Age verification

Verification of your province of residence and age is required to authorize access to the website.

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We sell exclusively to adults in your province.

Free shipping on purchases of $100 or more (before taxes). *Please note that website inventory differs from in-store inventory. 
*Customer service is available Monday to Friday, 8 a.m. to 4 p.m.

WARNING : Vaping products contain nicotine, a highly addictive chemical. Health Canada. 

Popavape Shops (Canada) warranties

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At Popavape Shops (Canada), we have three guarantees that make the shopping experience most enjoyable

YOU ARE AT THE CORE OF OUR PRIORITIES

GUARANTEED

PRICE​

This guarantee is designed to ensure our customers get the best prices when they shop with us. If you find a lower price than ours for a product in a nearby store, we will match that price.

 

GUARANTEED
AVAILABILITY

The purpose of this guarantee is to assure our customers that we have the products they want in store. So if you want a product that we don't yet have at Popavape, just contact us and we'll do everything we can to get it for you. 

 

QUALITY

GUARANTEED

The purpose of this guarantee is to ensure the proper functioning of every product purchased from us.
In fact, we offer a one-month warranty on all our "hardware" products, against manufacturing defects. In short, on all products except those containing liquid.

EXCHANGE POLICY

Our exchange or refund policy applies exclusively to manufacturing defects in the device.

The return period is thirty (30) days from the date of purchase for equipment and forty-eight (48) hours for single-use (disposable) devices.

For an exchange or refund request to be eligible, the following conditions must be met:


  • The customer must present the original proof of purchase (invoice).
  • The product must be returned in its original packaging, complete with all accessories.



Exclusions

We reserve the right to refuse an exchange or refund if, after inspection, it is determined that the defect or malfunction of the device is the result of mishandling, improper use, or damage caused by the customer (failure to follow the instructions for use or normal wear and tear).